Terms of service

Terms of Service

Welcome to Raees Global Ventures. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Us

This website is operated by:

Raees Global Ventures
Company Registration Number: 17418579
Office 1677, 85 Dunstall Hill
Wolverhampton, WV6 0SR
United Kingdom

Phone: +44 7480 264465
Website: raeesglobalventures.com

2. Our Products

We sell wall stickers, wall murals, wall frames and related home décor products.

We make reasonable efforts to ensure that product descriptions, images, dimensions and other information displayed on our website are accurate. However, colours may appear slightly different depending on your device or screen settings.

Where products are made to specific customer requirements, the final product may differ slightly from the images shown for illustrative purposes.

3. Product Prices

All product prices are displayed on our website at the time of purchase.

We reserve the right to change product prices at any time. Any price change will not affect an order that has already been accepted by us.

Where applicable, taxes and other charges will be displayed as required by law.

4. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an acknowledgement of your order. This acknowledgement does not necessarily mean that your order has been accepted.

We reserve the right to decline or cancel an order where there is a genuine reason to do so, including product availability, pricing errors, suspected fraudulent activity or incorrect order information.

If we cancel an order after payment has been received, the applicable payment will be refunded.

5. Payment

Payment must be completed using the payment methods available at checkout.

You confirm that you have the necessary authorisation to use the payment method provided when placing an order.

6. Delivery

We currently provide standard delivery within the United Kingdom.

Standard UK delivery is free.

Orders are normally processed within 1–2 working days, with standard delivery normally taking approximately 5–7 working days after dispatch.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

For further information, please see our Shipping Policy.

7. Returns, Cancellations & Refunds

Your statutory rights as a UK consumer are not affected by these Terms of Service.

For most online purchases, you may have a statutory right to cancel your order within 14 days of receiving your goods, subject to applicable legal exceptions.

Custom-made or personalised products may be excluded from the statutory change-of-mind cancellation right where permitted by law.

For complete information about cancellations, returns and refunds, please see our Returns & Refund Policy.

8. Custom & Personalised Products

Where a product is created, customised or personalised according to information or specifications supplied by the customer, you are responsible for ensuring that the information provided is accurate before production.

Once production has started, changes or cancellations may not be possible where permitted by applicable law.

This does not affect your statutory rights relating to faulty, damaged, incorrect or misdescribed goods.

9. Customer Responsibilities

When using our website, you agree to:

Provide accurate and complete information when placing an order.
Provide a valid delivery address.
Use the website only for lawful purposes.
Not attempt to interfere with the operation or security of the website.
Not use our website in a way that could cause damage to our business, website or other users.

10. Intellectual Property

Unless otherwise stated, the content on this website, including text, product descriptions, graphics, logos, images, designs and other materials, belongs to or is used lawfully by Raees Global Ventures.

You may not reproduce, copy, modify, distribute or commercially use our website content without our prior written permission, except where permitted by law.

11. Website Availability

We aim to keep our website available and operating correctly. However, we do not guarantee that the website will always be available, uninterrupted or free from errors.

We may temporarily suspend or modify parts of the website for maintenance, security, updates or other operational reasons.

12. Third-Party Services

Our website may use third-party services, including payment providers, delivery services, analytics providers or other technology services.

Those third parties may have their own terms and privacy policies, which may apply to the services they provide.

13. Limitation of Liability

Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful.

We are not responsible for losses caused by circumstances outside our reasonable control.

Nothing in these terms affects your statutory rights as a consumer.

14. Privacy

We collect and use personal information in accordance with our Privacy Policy.

By using our website and placing an order, you acknowledge that your information will be handled in accordance with our Privacy Policy.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, website or legal requirements.

The latest version will be published on this page with the relevant updated date.

16. Governing Law

These Terms of Service are governed by the laws of England and Wales.

If you are a consumer, you will retain the protection of any mandatory consumer rights that apply to you under the law of the United Kingdom and that cannot legally be excluded.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

Raees Global Ventures
Office 1677, 85 Dunstall Hill
Wolverhampton, WV6 0SR
United Kingdom